What are the shipping times for your products?
We take 24 hours to process your order and then 5 to 17 days to deliver it to you.
Do you ship anywhere in the world?
No, we are currently limited to the English speaking market.
Where do we ship from?
Our offices are located in Marseille, France. Our international warehouse is located in China.
Do you provide tracking information?
Yes, after 48 hours click on "track my order" and enter your order number and email address. You will be all about the progress and delivery of your package.
Does this site belong to Facebook?
NOT FACEBOOK : This site is not a part of the Facebook website or Facebook Inc. Additionally, This site is NOT endorsed by Facebook in any way. FACEBOOK is a trademark of FACEBOOK, Inc.
Our Reviews ?
Some of our opinions are from another platform. You can add your review by clicking on "post a review".
I received a damaged item. What can I do about it?
We are sorry to hear that. Simply send us an image of the damaged item in question to the email address: firstname.lastname@example.org and we will refund you as soon as possible.
I still haven't received my order. What is taking so long?
We apologize for the delay. Sometimes international shipping can take longer than expected due to customs clearance. However, you can track your order and see where it is at any time. If you still feel that you need help tracking your package or would like to inquire about your package, please contact us by email at email@example.com
Do you have a refund policy?
We do our best to resolve any problems our customers may have with their online items. If you still wish to receive a refund on your order, we can of course complete the payment, in the event that the recourse is made within 30 days of the date of the order and the product(s) concerned are not on sale. For more information, please read more about our refund policy.