FAQ

FREQUENTLY ASKED QUESTIONS :

We take 24 hours to process your order and then 5 to 17 days to deliver it to you.

(This may vary depending on the country of destination).

Covid-19 information : Our logistics centre handles shipments. Hygiene measures have been taken for several weeks to ensure the protection of your health.
Delivery times are extended up to 7 days in order to respect the hygiene measures imposed by the government in our logistic center. We apologize for this inconvenience.

Customer service info: our team answers all your requests within 24 to 48 hours.

No. Unfortunately, we are currently limited to the United States, Canada, United Kingdom, Ireland, iceland, New Zealand and Australia.

Yes! Vifeet are 100% vegan and contain zero animal byproducts.

Our offices are located in Marseille, France. Our international warehouse is located in Asia.

After 48 hours, click on “track my order” and enter your order number and email address. You will be able to see the status of your order regarding its shipment and delivery. 

NOT FACEBOOK : This site is not a part of the Facebook website or Facebook Inc. Additionally, This site is NOT endorsed by Facebook in any way. FACEBOOK is a trademark of FACEBOOK, Inc.

Some of our reviews are from another platform. You can add your review by clicking on "post a review".

We are sorry to hear that. Simply send us an image of the damaged item in question to the email address: contact@vifeet-shop.com and we will refund you as soon as possible.

We apologize for the delay. Sometimes international shipping can take longer than expected due to customs clearance. However, you can track your order and see where it is at any time. If you still feel that you need help tracking your package or would like to inquire about your package, please contact us by email at contact@vifeet-shop.com

We sell mainly in the United States, so the currency of our website is USD.

We do our best to solve any problems our customers may encounter with our products. If you still wish to be refunded for your order, we offer you this possibility as long as the request is made after receiving the package at home. For more information, please see our refund policy.

At the moment we have only one shoe shape that fits perfectly to the swollen or shrunken foot. Thanks to the flexibility and elasticity of the shoe, it fits your foot perfectly.

We accept major credit cards such as VISA, Mastercard and American Express . We also accept PayPal, and soon we will be accepting payment in installments. The payment methods can be chosen on the last page of the order.

As indicated on our site, the shoes are :
- water resistant
- Anti-slip thanks to their non-slip sole that adheres to all surfaces.
- Breathable thanks to their flexible fabric with micro perforation to bring air to the arch of the foot and avoid sweaty feet
- Not available in stores, only available on Vifeet-shoes.com
- Designed and thought by experts to bring maximum comfort to everyday life
- Ultra light and flexible, you will feel like on a cloud and say goodbye to foot pain
- Support for the arch of the foot
- Perfectly adapted to all the professions where we work standing up: Restaurant, hairdresser, waitress, cook, school teacher, yoga, daily walk...

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Meet Vifeet shoes

THE NEW COMFORTABLE SHOES, 2021 BESTSELLER

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